Manager, Patient & Site Engagement

Company: Disability Solutions
Location: Spring House
Posted on: April 26, 2025

Job Description:

Job Description:About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.Learn more at This is a remote role available within the United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.Remote work options may be considered on a case-by-case basis and if approved by the Company.We are searching for the best talent for a Manager, Patient & Site Engagement to be located in Spring House, PA. Purpose: The Manager, Patient & Site Engagement (PSE) is responsible for implementing programmatic recruitment, retention, and engagement strategies in clinical trials. This role will develop and implement program- and trial-level PSE strategies, including site engagement, and advocacy, in alignment with all applicable compliance policies and procedures. The manager will collaborate with local, site-facing roles, and partners in the Innovation & Advocacy teams within Global Development to shape fit-for-purpose strategies and tactics while gathering insights to inform and optimize these strategies.You will be responsible for:

• Developing and implementing program- and trial-level PSE strategies, including site engagement, and advocacy, ensuring alignment with compliance policies and procedures.
• Gathering local insights to inform and optimize the development of global program- and trial-level PSE strategies.
• Collaborating with site-facing roles and external partners to gather insights that inform tailored strategies for patient engagement.
• Continually evaluating and optimizing PSE strategies and tactics to enhance effectiveness and adaptability.
• Identifying and owning Key Performance Indicators (KPIs) and conduct Return on Investment (ROI) analyses to evaluate the effectiveness of strategies and tactics across programs and trials.
• Managing program- and study-specific vendor activities to support recruitment and engagement initiatives.
• Driving innovative strategies and novel tactics to build and maintain enduring relationships with sites and patient representative groups (e.g., Patient Advocacy Groups).
• Creating site-facing materials, training teams, and developing dashboards to track the progress of initiatives and recruitment efforts.
• Managing recruitment timelines to meet local submission processes while maintaining documentation of recruitment development and quality standards.
• Supporting benchmarking and best methods sharing across clinical teams and external partners, ensuring alignment with industry standards and regulatory requirements.
  • Mentoring and supporting the onboarding of new team members, fostering employee engagement, inclusion, and adherence to Credo Behaviors.Qualifications / Requirements:
    • A minimum of a Bachelor's degree is required, preferably in Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy). An advanced degree is preferred.Experience & Skills:
      • 6+ years of experience in Pharmaceutical, Healthcare, or related industries is required.
      • Proven performance focused on strategic patient engagement, recruitment, and diversity initiatives is preferred.
      • Strong clinical research operational knowledge and experience across multiple study phases and understanding of GCP is required.
      • Proficiency in analysis, strategy development and execution, customer and market knowledge, and digital marketing strategy is required.
      • Experience in creating new or improved customer experiences, particularly for underrepresented populations is preferred.
      • Ability to work effectively in a heavily matrixed organization, leading and influencing without direct authority is required.
      • Strong analytical skills, structured thinking, and the ability to set priorities based on business analysis and customer research is required.
      • Outstanding communication, presentation, and networking skills, with the ability to connect across a global organization is required.
      • Comfort with ambiguity and the ability to shape direction in new areas with limited guidance is required.
      • Travel up to 15% of the time, defined by business needs.The anticipated base pay range for this position is $115,000 to $197,800.The anticipated base pay range for this position in the San Francisco Bay Area is $141,000 to $227,700.The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
        • Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
        • Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
        • Employees are eligible for the following time off benefits:
          • Vacation - up to 120 hours per calendar year
          • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
          • Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
          • Additional information can be found through the link below. The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.This job posting is anticipated to close on 05/01/2025. The Company may however extend this time-period, in which case the posting will remain available on to accept additional applications.Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.#LI-RemoteThe anticipated base pay range for this position is :The anticipated base pay range for this position is $115,000 to $197,800. The anticipated base pay range for this position in the San Francisco Bay Area is $141,000 to $227,700.Additional Description for Pay Transparency:

Keywords: Disability Solutions, Clifton , Manager, Patient & Site Engagement, Executive , Spring House, New Jersey